Shipping Policy

At ZEN, we strive to provide a seamless and efficient order processing and shipping experience for our valued customers. Please take a moment to familiarize yourself with our order processing and shipping policies.

Order Processing

Once you have successfully placed an order on our website, please allow us 2-3 days to process your order. During this time, our dedicated team will carefully prepare your items for shipment. Rest assured that we are working diligently to ensure your order is processed accurately and efficiently.

Within 2-3 days of placing your order, you can expect to receive an email notification from us. This email will confirm that your order is on its way to you. It will also provide you with any relevant tracking information, allowing you to monitor the progress of your shipment in real-time.

Shipping Option

We offer two shipping options to cater to your needs:

1. Worldwide Shipping (6-12 days): We are pleased to offer shipping on all orders worldwide. Your order will typically arrive at your designated address within 6 to 12 days. 

2. The shipping cost will be calculated based on the weight of your package and distance. Before processing the checkout, you will find the shipping price in the shipping tab after adding your Country, City, and Postal Code.

NB: The shipping price on a additional items is discounted by 50%

It is important to note that international orders may be subject to import duties, taxes, and VAT (Value Added Tax) imposed by your destination country. These charges are determined by customs authorities and are the responsibility of the customer. ZEN is not liable for any additional charges incurred during the importation process.

We appreciate your understanding and cooperation regarding our order processing and shipping policies. If you have any further questions or concerns, please do not hesitate to contact our customer support team at contact@zen-prints.com. We are here to assist you and ensure your shopping experience with ZEN is exceptional.